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Updating a USB installation key in SmartMove Vehicle

These notes describe how to update USB flash memory keys (USB keys) from within the SmartMove vehicle software. The USB keys that are updated can be used to re-install the SmartMove vehicle software on other Mobile Computer Terminal (MCT) units.

1. Insert the USB key

1a. Insert the USB key into the Waveon

Section 1a should be followed if installing SmartMove on to a Waveon.

Open the flap on the right side of the Waveon screen to expose the USB port.

Angled shot of Waveon right side with flap open

Insert the USB key into the USB port. The USB connector can only be inserted one way. If the connector isn't going in, check it is correctly lined up.

Waveon right side, flap open and USB key inserted

1b. Insert the USB key into the SmartMove UCAST unit

Section 1b should be followed if installing SmartMove on to a SmartMove UCAST unit.

On the base of the unit, identify the USB Host and USB Slave ports. Insert the USB key into the USB Host port. The USB connector can only be inserted one way. If the connector isn't going in, check it is correctly lined up.

Base of the unit with USB Host port highlighted

Note: USB keys vary. The time taken between when the USB key is inserted and when the unit can access it varies. A small number of USB key types cannot be accessed by the units. A small number of USB key types can be accessed, but a SmartMove install key cannot be created with them.

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2. Display the Version Debug Panel

The SmartMove vehicle software needs to have been started up. It doesn't matter whether or not a driver is logged in.

If the Debug panels aren't being displayed, the GPS icon (circled in the screenshot below) can be tapped to toggle their display.

When the Debug panels are being displayed, the Version tab can be tapped. The 'Update USB Key' button is the top button on the Version Debug panel.

Note: Only versions 4.52 of the vehicle software and above can update USB installation keys. Earlier versions don't have the 'Update USB Key' button.

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3. Update the USB Key

Notes

The entire contents of the USB key will be deleted when the USB key is created. Do not use USB keys containing files you wish to keep.
USB keys can only be updated on units that have the appropriate files installed on them. If files required to update a USB key have not been installed, a dialog box is displayed with the message 'Could not find needed files!'. If this is the situation, please try to generate a USB key with another unit or contact SmartMove Support and request the unit have the required files remotely downloaded and installed on it.
If the unit has not detected an inserted USB key, then a dialog box is displayed with the message 'The USB Key was not found'. Tap the OK button to close the dialog box, wait a moment before trying to tap the 'Update USB key' again. The unit can take some time to detect a USB key depend on the type. A small number of USB key types cannot be detected by the units. Please try a different USB key if this appears to be the case.

A dialog box will be displayed with the warning 'You will lose all data currently on the key!'.

Tap the YES button if you wish to continue.

The Format USB Key dialog box will be displayed showing the progress of the update process.

Notes

Do not remove the USB key while it is being updated. Doing so may cause the files on the USB key to become corrupted.
It is recommended that the SmartMove vehicle software is not used while the USB key is being updated. Using it may disrupt the update process.
A white console window may be displayed briefly during the update process. This may indicate an error occurred when formatting the USB key and that an update is not possible using that USB key. A different USB key should be used if this is the case.

When the update has been completed, a dialog box is displayed saying the update was successful.

Tap the OK button to close the dialog box. The USB key can now be removed. It should be capable of installing the SmartMove vehicle software on other units.

Note: There is a small chance that files will become corrupted when they are copied on to the USB key. The result of having corrupted files on the USB intall key varies, but the installation program or the vehicle software installed using the USB key may give error messages repeatedly. If it appears the USB key does contain corrupted files, try updating the USB key again.

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